It is PORAs understanding that due to the pandemic, EPCOR is not staffing its customer service center. Therefore, in person visits may not get addressed in a timely manner. Customer service is a critical to EPCOR and they are providing alternate ways to address community concerns.
EPCORs 24/7 customer service number is 1-(800) 383-0834. Callers will have to navigate a phone tree, so they can be connected to the proper department and service representative. Customers can also email firstname.lastname@example.org or use the websites contact page.