maintains a list of over 600 vendors whose references have been
checked and who agree to provide reliable, qualified services to our
are in touch with the Arizona Registrar
of Contractors to provide currently
licensed, bonded help when required. If
the job requires only a handyman,
we have many available.
you call us at 623.214.1646, you
will be asked if you are a PORA member and about the kind of
work you need. We will then check our database and provide
you with three or four names and phone numbers of qualified service
people. All our vendors have provided at least
three local work-related references which we have checked to insure
the vendor is qualified to perform satisfactorily
and have paid the required fee to register with PORA.
names we provide are referrals,
not recommendations, as we cannot
guarantee their work. However,
should they not perform to your
satisfaction, come in and fill
out a complaint form, sign it,
and we will attempt to intercede
on your behalf. It takes
only a call from us to correct
most situations. We do not
claim 100% problem resolution,
but we can help.
if you find you need help in your
home, be it a leaky faucet, a leaky
roof, a new gardener, or some other
problem, please call us at 623.214.1646.
Works For You.
What to do if things aren't working
are proud to note that we usually
receive compliments about our vendor
referrals, but occasionally we do
receive complaints. Most of these
complaints are due to a lack of communications
between the consumer and the vendor,
and/or a lack of research on the
part of the consumer.
- Be a smart
consumer by asking for a written
estimate prior to having any work
- If you feel the estimate
is too high or the work involved
is more than you anticipated being
needed, contact other vendors for
- Never sign a contract
unless you are ready to pay the stated
- If you feel the work completed
is substandard or that you have been
overcharged above what was on the
written estimate do not sign the
final contract, and contact the vendor
to try to resolve the issue.
- If you
are stilll unhappy with the end result,
come into PORA and complete a complaint
form in Consumer Services.
- If the
vendor is licensed, you may contact
the State Board of Contractors or
the Attorney Generals office to file
a formal complaint.
- Remember that
many small jobs can be completed by a
qualified handyman as long as the job is less than $1000 and does not need a permit.
You can also check the PORA website
for workers that may not be listed with Consumer Services in areas such as accounting,
law, and real estate,etc., BUT please note these vendors are advertising on this page and have NOT been evaluated by Consumer Services.
consumers save money, time and
aggravation by hiring the fairest,
most qualified vendors to complete
their home repairs.